HARD ROCK IBIZA IS BACK -OPENING JULY 10, 2020

You can now book with us:

Hard Rock Hotel Ibiza will open its doors on July 10, 2020 "to offer an unforgettable vacation thanks to its elegant rooms and its incredible atmosphere that combines the essence of the island with the characteristic energy of the Hard Rock brand." "Restaurants such as The Beach or its rooftop The Ninth will provide service so that both guests, residents and visitors can contemplate the Mediterranean Sea and delight in exquisite premium dishes and drinks," they said in a statement.

HERE WE LEAVE YOU THE TIPS AND WE INFORM YOU ABOUT THE SECURITY MEASURES INCORPORATED BEFORE COVID 19:

Cleaning and disinfection work has been reinforced in each and every one of the hotel spaces such as rooms, common areas, meeting and event rooms or staff work areas, as well as in our transport vehicles, objects of common use and those elements that may come from abroad, such as luggage.

Disinfectant gel dispensers will be located in the different areas of the establishments and also inside the rooms so that the guests themselves can use them individually.

Temperature controls with infrared thermometers will be carried out for both employees, suppliers and customers, especially in the areas where the premises are accessed and in closed spaces such as restaurants, gym, spa, children's area, etc.

The use of masks, gloves and disposable paper will be mandatory for the staff of different departments and will also be made available in the guest rooms.

We will prioritize the use of single-use products to minimize contact and establish protection systems at receptions and counters.

We will expand the medical services present in our accommodations in order to preserve the health of clients and collaborators.

WAY TO MAINTAIN SOCIAL DISTANCE AND ADVOCATION CONTROL TO PREVENT THE SPREAD OF COVID 19:

Try to respect and maintain the social and safety distance of both guests and collaborators throughout the hotel.

This distance will be a minimum of 2 m between family units and it will be recommended that there be a maximum density of one person for each 2.5 m2.

This minimum space will be especially monitored in areas where there may be a greater concentration of public, such as restaurants, reception, swimming pools, beach areas, the gym or the spa. Thus, the distance between hammocks, chairs and tables in restaurants will be increased, or marks will be placed to indicate the distance to be kept.

The use of the reserves for the different services will be provided. This will be valid in restaurants as well as in the gym, children's areas and water area, among others.

RESTAURANTS AND FOOD SECURITY:

As for the food and beverage service, all quality operating procedures and manuals are being adapted to continue offering high standards of food safety.

They will prioritize reservations and establish a maximum number of people in bars and restaurants, as well as appointment times to control access to these spaces.

In addition, guests will be escorted to their tables that will be previously set up with fully disinfected tableware, cutlery, glassware and napkins.

The service will be fully adapted to the new reality, in such a way that individual portions will be prioritized, the consumption of single-use containers, the service of drinks on the table will continue to be offered, the service a la carte and personalized show cooking will be promoted and Room service as an alternative will be reinforced.

INNOVATION AND TECHNOLOGY TO GET A SAFE ENVIRONMENT:

Nebulization and ozone disinfection systems will be used to purify the environment.

The use of technology so that customers can check-in and check-out online.

We will promote the digitization of all information and the use of our mobile application, web portal and television to proceed with the elimination of all paper supports that are not essential. Thanks to these channels, guests will be able to make their reservations, access the menus and menus of restaurants and bars, as well as updated information on all the services available and the hygiene and cleaning protocols that are being followed. In addition, in the application you can also make queries in real time via chat.

Additionally, we are studying the possibility of incorporating allergen-free purified rooms in order to improve the well-being and rest of the guests.

With the highest degree of safety and hygiene measures, we can prevent the spread of COVID-19 and ensure the best post-COVID travel experience.

Our clients will feel calm while dreaming about their vacations and also, when they book with us they will be able to take advantage of our flexible rates to enjoy the best travel offers.

We are convinced that very soon all this will happen and we will continue offering experiences throughout Ibiza.

You can now book with us:

INFO AND RESERVATIONS:

[email protected]

+34 697 378 843

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